Flamingos Live FAQs

Venue FAQs

From smooth jazz to energetic rock ‘n’ roll and everything in between, there’s always something exciting happening on our eclectic stage.

Find out more about the Flamingos Live venue here.

What are Flamingos Live’s opening days and times?
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Flamingos Live reception is open at the following times and days
Weekdays – 10am to 4pm
Show days – 3 hours before the start of a show to closing time

The restaurant typically opens at 12pm for lunch shows and 6pm for dinner shows. The bar is open 30 minutes prior to the restaurant.

Is Flamingos Live family friendly?
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Flamingos Live is family friendly, however we do serve alcohol on the premises and children must be supervised at all times.

Is there a dress code?
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No, but any excuse to get dressed up is good! However, we reserve the right to turn away dirty or unruly clientele for the benefit of our other patrons.

What time do doors open?
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Doors open 2 ½ hours prior to the start of a show, typically 6pm for dinner shows and 12pm for lunch shows.

What time do shows start?
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Typically, shows start at 8:30pm for dinner shows and 2pm for lunch shows. Check your tickets or the booking site for specific details as some shows vary these times.

What time do shows finish?
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Shows can vary in time. Lunch shows usually finish between 3:30-4:30pm. Most dinner shows finish between 10pm-11pm depending on the act.

Do you have disabled toilets?
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Unfortunately no, but we do have a key to the disabled restrooms across the road in the park.  Please request assistance from our friendly staff and you will be happily ushered over.

Do you have wheelchair access?
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Certainly we do, you can enter through the side entrance but please notify staff first and they will assist you if required.

Do you have a lift?
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No, sorry, there’s no lift. The Flamingos Live staircase is wide with railings and wide, shallow steps which make it easier for less mobile people. However if you are booking for wheelchair accessibility, please book on the ground level.

Is there parking at Flamingos Live?
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We do not have on-premises parking or under-cover parking, but Lambton is a suburb with plenty of free on-street parking around the park and neighbouring streets that are very close to the theatre.

Is there accommodation nearby Flamingos Live?
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Yes there is, a quick internet search will land you lots of possible accommodation solutions.  Please ask our friendly staff for any of their personal recommendations.

Can we decorate our table (balloons, confetti, streamers, etc.)?
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Flamingos Live are happy to help accommodate your special requests. We do not allow glitter or certain types of confetti due to being a hazard and balloon placement will need to be considered as we will not obstruct anyone’s view of the show.  Please consider others and speak to our staff prior to your booking.

Do you sell gift vouchers?
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Yes! You can purchase a gift voucher here.

Dining FAQs

Our wonderful seasonal menu is specially crafted by our head chef using only the freshest ingredients to create memorable, mouthwatering cuisine while you become immersed in the ambiance of each and every show.

If you opt to dine at Flamingos Live, you can view a sample of our exquisite dining menu here.

What time does the restaurant open?
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The restaurant is usually open from 6pm for dinner and 12pm for lunch prior to the start of a show. The restaurant is not open on days when there is no show.

The bar opens 30 minutes prior to the restaurant.

What time is the food served?
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Food is usually served from 12pm for lunch and from 6pm for dinner (for shows starting at 2pm and 8:30 pm respectively). It is recommended to arrive before 7.30pm for the dinner show and before 1pm for the lunch show as we like to ensure everyone is fed and happy before the act comes on.

Is it a set menu?
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No, it is not a set menu. Meals are chosen by you from our seasonal menu..

Is the venue table service?
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Flamingos Live provides a full table service.

Where can I find the menu?
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A sample menu is on our dining page and can be found here. The drinks menu can be viewed here.

Can you BYO wine or beer?
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Flamingos Live is a fully licensed venue so you cannot bring your own alcohol.

Can you drink upstairs in the mezzanine section?
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Drinking upstairs on the mezzanine level is absolutely permitted.

Can you drink in theatre style seating?
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Yes, but our only request is to please NOT rest your drinks on the balcony.

Do you serve any vegetarian or vegan items on the menu?
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Yes. A sample menu can be located here but for specific vegetarian and vegan options please add a note in your booking request.

Who should I inform if I have food allergies?
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Please specify any food allergies in your booking and speak to our friendly staff on your arrival. We take food allergies extremely seriously and do our best to accommodate.

How long do you hold tables?
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Sorry, but we do not hold tables unless a booking is made. Contact our staff if you would like to discuss your seating arrangements.

Can you bring your own cake or dessert for a birthday or celebration?
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It’s not a party without a birthday cake – of course you can bring your own cake or dessert for celebration! Arranging a cake drop-off early is recommended but if you are unable to do so, please leave your dessert with staff upon arrival at the venue and we can arrange to bring this out at just the right moment for your special occasion. Please note that there is a cakeage fee per person.

Can I use my voucher just for dinner at Flamingos Live?
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The short answer is no and here’s why.

You cannot use your voucher at the venue, vouchers can only be redeemed online where you can opt for either dinner and show or show only.

You can however put your voucher towards a dinner and show and then pay the difference, but you cannot just have dinner at Flamingos Live without the show. Just having dinner at Flamingos Live is not how the venue runs.

All voucher bookings must be made online and are not redeemable in person at the venue.

Show & tickets FAQs

Our unwavering commitment to exquisite food and exceptional entertainment ensures that every outing is an unforgettable dinner and show experience.

Choose from one of our shows here.

How can I purchase tickets?
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Flamingos Live uses the Humanitix booking system, available online here. Alternatively, you can book tickets in person at reception or by phone during opening hours. Our address is 31 Morehead Street Lambton NSW. Our phone number is (02) 4956 2066. For general inquiries, you can also email info@flamingos.live.

 

How will I receive my tickets?
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Tickets are emailed to you from the Humanitix booking site.

If I can't make it can I get a refund?
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No, sorry. Due to contractual agreements with the artists we are unable to refund tickets.

If I can’t make it, can I give my tickets to someone else?
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Yes, tickets are fully transferable between people but not to a different show.

What are the regular show times?
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For lunch shows, doors open at 12pm and the show typically runs from 2pm to 3:30-4:30pm. For dinner shows, doors open at 6pm and the show typically runs from 8:30 to 10:00-11:00pm.

How long do most shows go for?
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Shows usually run for 1 ½ to 2 ½ hours depending on whether there is a supporting act but can vary for different types of events.

If you are just paying for the show, do you have to order food?
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No, there are show only tickets, but you can still order from the bar menu.

Can we pay on the night?
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All tickets must be paid for at time of booking. Tickets are available until sold out and may be available on the night if there are spaces left.

If I book a table for dinner, do I have to buy tickets if a show is on?
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Flamingos Live only opens its restaurant and bar when there is a show. Limited al fresco dining is available on show days but this does not provide access to the show. Al fresco dining can not be booked in advance.

Can I use my voucher on tickets for a show at Flamingos Live?
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Yes. Vouchers are available for a dollar figure, not a specific event, and are sold and redeemed through the Humanitix website here.